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| Infrastructure > 24 x 7 Monitoring |
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Our infrastructure is equipped with Live-Alert, our proprietary Monitoring system.
Live-Alert monitoring is deployed at 3 stages. Remote Port Monitoring All our servers and server ports are externally monitored from 2 different locations every minute. In case of any failures email & SMS alerts are sent to Customer Support Team for further investigation. In case of any of the services malfunctions or goes off-line, immediate notification is sent to our team. Process Monitoring (Managed Dedicated Servers only) Process Monitoring Robot monitors & logs all running processes every minute. If robot notices any process which is utilizing more resources than the accepted threshold or process is found to be malfunctioning, they are immediately terminated. In case of such events, email & SMS alerts are sent to Customer Support Team for further investigation. Live-Alert robots are capable of restarting or terminating any process required for smooth functionality of servers. Our system also generates real time report which are manually reviewed by our Customer Support Team. Server Load Monitoring (Managed Dedicated Servers only) Load Monitoring Robot logs server load every minute. If server load is found to be higher than accepted level, responsible service is terminated and email/SMS alerts are sent to Customer Support Team for further investigation. |
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Have Questions? Call India: +91.22.28022002 USA: 1.213.402.0481 | Copyright Serverplus 2009 | |
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